❓ Frequently Asked Questions (FAQs)
At Zon Zeal, we’re here to help. Below are answers to some of the most common questions our customers ask. If you need more information, feel free to contact us.
📦 1. When will I receive my order?
We process orders within 1–2 business days. Delivery usually takes 3–7 business days, depending on your location and shipping method. You’ll receive tracking information once your order ships.
💳 2. What payment methods do you accept?
We accept all major payment options:
✔️ Visa
✔️ MasterCard
✔️ American Express
✔️ Discover
✔️ PayPal
✔️ Apple Pay & Google Pay
All payments are encrypted and 100% secure.
🔁 3. What is your return and refund policy?
We offer a 10-day return policy. If you’re not satisfied with your order, contact us within 10 days of delivery. The item must be unused and in its original packaging.
➡️ For full details, check our Return & Refund Policy.
📨 4. How can I track my order?
Once your order is shipped, you’ll get an email with tracking info. You can also visit our Track Order page and enter your order number.
🛠️ 5. My item arrived damaged or wrong. What do I do?
We’re sorry for the inconvenience! Please email us at info@zonzeal.com with your order number and a photo of the issue. We’ll make it right ASAP.
🕐 6. Do you offer 24/7 support?
Yes! You can email us or use our live chat anytime — we’re always here for you. Phone support is available Monday to Saturday, 9 AM to 6 PM (CST).
🌍 7. Do you ship internationally?
Currently, we only ship within the United States. We’re working on expanding internationally soon!
📧 Still have questions?
We’re happy to help! Reach us at:
📧 info@zonzeal.com
📞 +1 (512)325-4125
